ORDER & SHIPMENT
When ordering a product at Dominique Laurine, you accept the Terms & Conditions
Thanks a lot for your interest in a painting or print from Dominique Laurine. Here, you can read all about order & shipment. Do you have a question? Please, feel free to send a message and I will give you a respons as soon as possible.
HOW TO ORDER A PAINTING OR PRINT?
ORIGINAL ARTWORKS
Pricing for original artworks is available upon request. Would you like more information? I can send you a detailed email including photos so you can take a closer look at the piece if you are interested in purchasing it. Payments for original art can be made via PayPal or Wix Payments. You will receive an email confirmation immediately after your purchase.
LIMITED EDITION GICLÉE PRINTS
Limited edition prints can be purchased directly through the webshop and will be shipped within a few business days. Please refer to the delivery times for more details.
COMMISSIONED ART
Would you like a custom portrait of your own animal, such as your dog or horse? You can find all the specific details about this process by clicking the button below. Want to learn more about personalized portraits? Feel free to send me a message—I would love to help you out!
COLLABS & B2B
Do you have a great idea for a collaboration, such as a unique print for your product, or would you like to commission a custom artwork for your business, like a hotel, shop, or restaurant? Send me a message and I will get back to you soon!
SHIPPING WITHIN THE EUROPEAN UNION
Original paintings and limited edition prints are shipped within the European Union (unless stated otherwise). For orders outside the EU or worldwide (such as the United Kingdom or Switzerland), shipping costs may be slightly higher, potentially in combination with local import duties. Every order is shipped via registered and insured mail, including a Track & Trace code.
ESTIMATED SHIPPING COSTS FOR NON-EU COUNTRIES
For original artworks (excluding prints) with a maximum frame size of 90x70 cm. The first price applies to small to medium sizes; for larger sizes (cargo format), costs may be higher.
United Kingdom: €25 - €50
Switzerland: €30 - €55
Norway: €20 - €35
*Shipping to the United States is currently not available.
Please note: As an artist, I am not responsible for any additional charges, such as import duties or taxes, when shipping abroad. These costs are the responsibility of the buyer. Thank you for your understanding.
PROCESSING TIME & DELIVERY
For all original artworks and limited edition prints, there is a processing time of 5 to 8 business days after the order is placed. This allows me to carefully prepare the artwork for a safe journey, partly because I rely on the turnaround times of external suppliers. In the unlikely event of a delay, you will be informed immediately.
All prints are made to order. This prevents unnecessary paper waste and ensures the process is as sustainable as possible. You will be kept informed of the shipping process via Track & Trace. If you have any questions, please do not hesitate to send me a message.
RETURNS
Before shipping, every product and its packaging are carefully inspected. Should you wish to return the package after receipt, the return shipping costs will be the responsibility of the buyer. Returns are only accepted if the artwork is in its original, undamaged condition.
Has something gone wrong, such as a missing package? Please contact me as soon as possible via the contact page. I am happy to help!